As at 4 April 2024.
This Privacy Policy (the “Policy”) sets out how we Boxchain Moving Ltd (company number 11564544) headquartered at Icon House, Fernbank Centre, High Street, Crowborough, East Sussex TN6 2QY, process the personal data of our website visitors (“User”) and customers in the European Union.
If you have any questions about this policy, please contact our data protection officer (“DPO”).
Personal Data, or PII, means any information relating to a person who can be identified either directly or indirectly; it may include name, address, email address, phone number, credit/debit card number, IP address, location data, purchase history (“Personal Data”).
We will only process your Personal Data, in accordance with applicable law, for the following purposes:
Your consent, as the Data Subject, to the processing as specified in this Policy is the primary legal ground for our processing of your Personal Data. However, there may be circumstances where we may also rely on other valid legal grounds for the processing of your Personal Data, such as:
There are circumstances where we wish to disclose or are compelled to disclose your Personal Data to third parties. This will only take place in accordance with the applicable law and for the purposes listed above.
These scenarios include disclosure:
We may transfer your Personal Data to a third party in countries outside the country in which it was originally collected for further processing in accordance with the purposes set out in section three above.
In particular, your Personal Data may be transferred throughout our group and to our outsourced service providers located abroad. In these circumstances we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organisation, contractual or other lawful means.
Please contact the DPO for a copy of the safeguards which we have put in place to protect your Personal Data and privacy rights in these circumstances.
Your Personal Data will be retained until completion of the provision of services to you and normally for a period of three years. thereafter, unless longer retention is required by applicable local law or where we have a legitimate and lawful purpose to do so. However, we will not retain beyond this period any of your Personal Data that is no longer required for the purposes set out in this Policy. The retention of your Personal Data will be subject to periodic review.
We may keep an anonymised form of your Personal Data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.
Data protection law provides Data Subjects with numerous rights, including the right to: access, rectify, erase, restrict, transport, and object to the processing of, their Personal Data. Data Subjects also have the right to lodge a complaint with the relevant data protection authority if they believe that their Personal Data is not being processed in accordance with applicable data protection law.
Right to make subject access request (SAR): Data Subjects may, where permitted by applicable law, request copies of their Personal Data. If you would like to make a SAR, i.e. a request for copies of the Personal Data we hold about you, you may do so by writing to the DPO whose contact details are above. The request should make clear that a SAR is being made. You may also be required to submit a proof of your identity and a fee.
Right to rectification: you may request that we rectify any inaccurate and/or complete any incomplete Personal Data.
Right to withdraw consent: you may, as permitted by applicable law, withdraw your consent to the processing of your Personal Data at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit certain service features for which the processing of your Personal Data is essential.
Right to object to processing: you may, as permitted by applicable law, request that we stop processing your Personal Data. Right to erasure. You may request that we erase your Personal Data and we will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for keeping your Personal Data, such as, a legal obligation that we have to comply with, or if retention is necessary for us to comply with our legal obligations.
Our right to lodge a complaint with the supervisory authority: we suggest that you contact us about any questions or if you have a complaint in relation to how we process your Personal Data. However, you do have the right to contact the relevant supervisory authority directly. To contact the Information Commissioner’s Office in the United Kingdom, please visit the ICO website for instructions.
Please note that this website is not intended for children under the age of 16.
Please note that any websites that may be linked to our websites are subject to their own privacy policy.